Shipping policy
SHIPPING OPTIONS | SHIPPING FEE |
Free domestic standard shipping on orders over AU$65 | Free |
Standard Shipping in Australia | AU$8 |
International Shipping* | Please contact us for a quote |
Christmas Cut Off Dates: 2023
Please refer to the tables below for recommended final order dates
States | Cut-off Dates before Christmas |
NSW Metro Area | 14/12/2023 |
NSW Regional | 08/12/2023 |
ACT | 08/12/2023 |
QLD | 08/12/2023 |
SA | 08/12/2023 |
VIC | 08/12/2023 |
Far North QLD | 01/12/2023 |
WA | 01/12/2023 |
TAS | 01/12/2023 |
NT | 01/12/2023 |
We are doing our best to process and ship out your orders as quickly as possible. Due to the increased order volume, our current order processing time is 2-3 business days. Depending on your location, delivery time may take 2-10 business days to arrive. Please make reference from the list below.
Standard Delivery Times (under normal circumstances):
- NSW Metropolitan Areas: 2–5 business days
- Other states (metro to metro): 3–10 business days
- International and Regional areas: May take longer
**Delivery times are subject to change.
International Shipping Quotes:
For international shipping to New Zealand, please email info@lacosmetique.com.au. Shipping fees start from $20 and are calculated based on package weight. Please send us an email with a list of the items you'd like to purchase, along with their respective quantities. We will then provide you with a cost estimate for international shipping.
Delivery delays in South Australia and Western Australia
Flooding in South Australia is causing temporary delivery delays for some parcels.
VIC, SA, NSW, QLD, NT & TAS
Over 95% of parcels are being picked up and delivered on time, and we’re keeping our delivery estimates updated for you. Late parcels usually arrive within 5 days of the delivery estimate.
WA
A main distribution centre has been severely impacted by staff shortages and border closures, and most parcels are being delayed by more than 5 days.
*Please note that the below delivery time is only for reference and not a guarantee. Delivery fee will not be refunded if there is any delivery delays.